Privacy Policy

Last updated: March 2026

Introduction

Schools Online Malawi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and e-learning platform.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Profile information and profile picture
• Payment information when subscribing to our services
• Communications and messages you send through our platform
• Educational content you submit or create

Automatically Collected Information

When you access our platform, we may automatically collect certain information, including your IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, and other usage statistics.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Provide personalized learning experiences

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations (payment processors, hosting providers)
• To comply with legal obligations or respond to lawful requests
• To protect the rights, property, or safety of Schools Online, our users, or the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features of our platform may not function properly without them.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the information provided on our Contact Us page.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our platform after any modifications indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: